Refund policy

At forinalmo, we are committed to ensuring your satisfaction. If you are not completely happy with your purchase, you may return it under the conditions outlined below.

Returns

  • Return Window: You have 30 days from the date of delivery to request a return.
  • Condition: Items must be unused, in their original condition, and returned with all original packaging.
  • Eligibility: All items are eligible for return within the return period.

Free Return Shipping

  • We offer free return shipping within the United Kingdom.
  • To initiate a return, please contact us at Contact@forinalmo.com with your order number and reason for return.
  • A prepaid return label will be provided once your return request is approved.

Refunds

  • Once we receive and inspect your returned item, your refund will be processed within 5–7 business days.
  • Refunds will be issued to your original payment method.
  • Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

No Restocking Fees

We do not charge any restocking fees on returned items.

Exchanges

We currently do not offer direct exchanges. If you wish to replace an item, please return the original item for a refund and place a new order.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

  • Contact us within 7 days of delivery at Contact@forinalmo.com
  • We will arrange a replacement or full refund at no extra cost

Contact Us

If you have any questions about our Return & Refund Policy, please contact us: